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  • News from Maybo
    Developing conflict management

    Employers responsible for reducing risk of violent assault
    A social care organisation has been fined for exposing workers to the risk of violence and aggression.



    Homeless shelter staff look forward to safer Christmas
    Maybo training is part of a full safety package delivered to a Glasgow homeless shelter, thanks to suppliers, charities and local authorities working together.



    Maybo marks the passing of personal safety campaigner
    Diana Lamplugh, who died on August 18 aged 75, was the mother of Suzy Lamplugh, the young estate agent who went missing in 1986.


    Maybo reduces admin points for its PI tutors
    Maybo PI workbooks - used by Maybo PI tutors to deliver Maybo PI - are now available from Highfield, BIIAB and Skills for Security


    Maybo hopes more can be done to eliminate abuse of patients
    Following BBC's Panorama filmed at a Bristol hospital, Maybo comments.


    Critical reports of current restraint on children to be made public
    Two reports on restaint used on children in custody will be made public this week


    Adult as well as pupil behaviour is danger to headteachers
    Over one in ten headteachers have been assaulted by parents or carers. (April 30 survey by NAHT)


    Maybo\'s SAFERonline reaches thousands
    Maybo conflict management training via the web is now being used by councils, NHS and retail.


    Maybo wins Scottish training award
    Maybo scoops the Scottish training award at the annual BII Scotland awards ceremony, 1 May 2011.


    Positive future for regulation of the security industry
    Maybo welcomes the plan for continued regulation in the security industry


    Violence in the NHS still at high levels
    The 2010 NHS survey shows violence continues, and is especially high against ambulance staff


    Opportunity to comment on proposed RIDDOR changes
    RIDDOR provides basic evidence for workplace violence, but companies need additional records for effective conflict management


    Maybo-trained library staff gain highest service accolade
    East Renfrewshire Libraries, trained by the Maybo Business Centre in Scotland, gain a "level 6" for "Ethos and values".


    Violence at work down in 2010
    The British Crime Survey showed a continuation of the general downward trend in violence at work that peaked in 1997.


    "Inappropriate and dangerous" restraint lands care group with £120,000 bill
    Health and Care Services UK has been fined £80,000 and £40,000 costs for failing to train staff in appropriate restraint techniques.


    Best practice in physical intervention now published
    Both retail and healthcare industries have clarity on legal and policy implications of physical intervention.


    Violent assaults rise in Scotland

    An annual survey of violence at work by public service union UNISON shows 3000 more assaults than last year




    Retailers can reduce staff turnover triggered through assaults
    BRC links high staff turnover to violence hot spots. Maybo shows that investment in conflict management training can improve the bottom line. 


    SIA to be replaced by new regulatory regime
    The SIA is likely to continue as the licensing body for the security industry for at least two years


    A tribute to \
    Bill Fox, Maybo chairman, pays tribute to use of force expert, Peter Boatman


    Violence on care staff triples back pain problems
    Research published online in Occupational and Environmental Medicine by Dr Laura Punnett, Department of Work Environment, University of Massachusetts Lowell, shows need to address violence against care staff


    Assaults on bus drivers down by 40%
    Maybo conflict management training is used as part of the CPC for drivers and Brighton and Hove Bus company, with consistent success year on year..


    Use of force guidance restates current situation - but could do better
    The recent summary of guidance on the use of force in schools restates the current situation in simple terms.



    Safer physical intervention for door sups from now
    Physical intervention training for new door supervisors runs from today, June 1 2010.


    Maybo rolls out dozens of trainer training courses for security PI
    Maybo's physical intervention programme for the security industry is approved for use with the new licence-linked SIA door supervisors’ qualifications.


    Maybo earns praise from BILD inspectors
    Maybo has had its conflict management and physical intervention courses re-accredited by the British Institute of Learning Disabilities.



    Schools must have one member of staff trained in physical intervention
    Ed Balls, education minister, launched some new guidelines about the use of force in schools. One recommendation is to have someone trained in physical intervention.


    Scottish researchers seek 16-24 year olds facing work violence
    YWEAVE: Young workers’ experiences of abuse in public-facing jobs. Information wanted.


    Finding time for teachers to learn appropriate pupil restraint
    Newly qualified teachers are unclear about restraint. Maybo has the programmes to give them the knowledge and skills.


    Charity pays out £50,000 after stabbing of lone worker
    A mental health charity has been ordered to pay £50,000 for failing to protect a graduate who was stabbed to death by a paranoid schizophrenic. 


    Recession sharpens focus on conflict training
    BRC survey 2009 shows violence against staff up on previous year 


    Consultation on changes to door supervisor licence requirements
    Plans to raise standards by introducing additional training for UK door supervisors form part of a Home Office consultation - responses needed by March 23rd, 2010. 


    Assaults in hospital A&E down by 52%
     Maybo advice and training helped reduce assaults in a London hospital by 52% 


    Maybo's customer satisfaction survey
    Results of client survey 2009 



    Door supervisors to have disengagement and escorting training
     The SIA has announced that escorting and disengagement training will be needed by future door supervisors. 


    Safer physical intervention skills for the security industry
     Maybo is prepared for anticipated changes to physical intervention training for door supervisors


    Maybo director wins business scholarship to the US
    Nick Strapp, Maybo director has been awarded a scholarship to a prestigious US marketing college.


    Raising awareness of teacher powers only part of the story
     Maybo says improved communication skills and safe physical intervention skills are needed to follow the "teacher's powers" advice publilshed by government 


    Conflict management training can improve staff safety
     An East London school recently paid out £275,000 to a teacher who was assaulted. Maybo offers advice to schools. 


    Conflict management becomes more accessible
     To help more employers access ways of reducing violence against its staff, Maybo has created SAFERonline, a conflict management web hub and learning centre. 


    Maybo starts international conflict management
     Maybo takes its conflict management training to Australia, Ireland and the Far East


    Violence down in schools that use Maybo training
    Maybo says that investment in training teachers in conflict resolution brings returns.


    Initiative with Victim Support aims to improve recovery from incidents
    Over 10% of suicides are related to violence and abuse at work, according to Swedish research. Maybo and Victim Support are behind a new programme to help staff return to work safely.


    Way forward to avoid abuse culture developing in care
    Letter published in Nursing Standard, June 6, from Tim Cooke, chartered psychologist, Maybo


    MP learns about safe physical intervention skills
    Gregory Barker Battle MP found out about the world of conflict management from the UK’s leading workplace violence specialist, Maybo, based near Robertsbridge.


    Holistic approach needed to reduce dangers for social workers
    Tim Cooke looks at measures that need to be taken to avoid incidents such as the murder of social worker Philip Ellison. Letter published in Community Care


    Conflict management training can improve safety
    The NAHT union published a survey showing the high level of bullying. Maybo says this can be reduced.


    Revised guidance on the use of force in schools has shortfalls
    Last week, the government issued new guidance on the use of force in schools. This guidance expands on legislation in section 93 of the Education and Inspections Act 2006 and updates and supersedes the previous guidance (Circular 10/98).


    Look at the barrel not the apple
    Letter published in Community Care in August from Tim Cooke, Maybo children's services specialist


    Maybo's PI training for trainers goes security wide
    Skills for Security goes forward with Maybo licensed training programme


    Industry picking up challenge to have safer physical intervention
    Maybo and Weightmans solicitors ran a seminar to show how the new physical intervention guidance with affect the security sector


    Risk of assault at work has changed
    Maybo looks at 2004/05 British Crime Survey Statistics


    Maybo has ICM Quality Award
    Maybo has been awarded the Professional Quality award by the Institute of Conflict Management


    Conflict management training steps up a gear
    In response to the overwhelming demand for the only national level 2 conflict management vocational qualification, more trainers can now become qualified to deliver this award.


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